We highly recommend purchasing travel insurance to cover any unexpected situation.
Making the downpayment mentioned on the proposal means acceptance of the proposal and sales conditions:
1. CANCELLATIONS & REFUNDS:
1.1. You can not cancel or reschedule your booking.
1.2. We reserve the right to cancel the 2024 SPECIAL before APRIL 30, 2024 if we don’t reach a minimum number of participants. In that case, you will receive a full refund. We suggest booking your flights after APRIL 30, 2024.
1.3. Amounts paid won't be refunded unless ANDERS LANGUAGES cancels the SPECIAL before APRIL 30, 2024
1.4. If we don't receive payment of the balance due before AUGUST 2, 2024, your booking will be cancelled with no right to a refund unless we find someone else to take your spot.
2. GENERAL:
2.1. We will email you the confirmation of your reservation, including a price proposal for the total cost.
2.2. We guarantee your reservation with a down payment for an amount mentioned on the final price proposal. The rest of the course fees should be paid upon starting the second day of the course. We accept debit/credit cards, PayPal and bank wires.
2.3. ANDERS LANGUAGES is not liable in any cases of force majeure or for unlawful acts on the part of the students, nor the consequences they might bring on.
2.4. We guarantee that we will do all we can to help the client to achieve his or her learning objectives. However, our obligation to the client regarding the learning of a foreign language is limited to an obligation of due care, and the client alone is responsible for the results achieved.
2.5. Any additional service, discount, request or change in the program should be included in the proposal as the program and the amounts charged will be based on the proposal.
2.6. We do not accept any liability for physical or material harm caused by third parties operating ground transportation, or by hidden defects or inherent risks in products or services bought from third parties in order to offer our services.
2.7. The client's Passport, checking entry requirements to the country, and if required, a valid visa is the client's responsibility.
3. INSURANCE:
3.1. You are not insured against illness or accidents, theft or loss of personal possessions. We therefore highly recommend you take out a personal insurance policy.
3.2. Replacement costs for breakage due to negligence on the part of the student will be charged to the student.
4. OTHER:
4.1. Any disputes should be sent to your agent or directly to ANDERS LANGUAGES
4.2. Any failure on our part to carry out our obligations will give rise to sanctions under the rules of the country where the immersion is offered.
4.3. We cannot always guarantee the room type of your choice.
4.4. Free upgrades are discretional and subject to availability upon arrival.
4.5. Check-in and check-out times
- Check-in: 4:30 pm
- Check-out: 11:00 am
Early check-in or late check-out possible only after request and availability of rooms.
4.6. The name ANDERS LANGUAGES is a registered trademark. All the ANDERS LANGUAGES course materials, documents and audios are the results of our work and our expertise. We exercise all our intellectual property rights over them fully and without reservation. All rights are reserved for all our products, which may in no case be reproduced, even partially, by any means, nor be rented, sold, lent or exploited in any other way.
4.7. Discounts are exclusive of each other and cannot be accumulated. Credits, gift certificates or other discounts cannot be used for our SPECIALS.
4.8. Meet & Greet service. Unexpected traffic or issues out of our control can result in our driver being late for your pick-up. If that happens, we will inform you via WhatsApp or phone and offer you an alternative. However, rest assured we do everything reasonable to avoid this kind of circumstances.
4.9. Drop-off service. We will recommend a departure time based on the time you need to get to your destination. In case you decide to depart later than the recommended time, we can’t be held responsible in case of a late arrival at your destination.
4.10. It’s the client’s responsibility to provide us with all arrival details at the latest 4 natural days before the scheduled arrival day. If not, the meet-and-greet service will be cancelled with no right to a refund.
4.11. The Experiences might change for reasons beyond our control such as weather conditions or cancellations by 3rd party providers. In such cases we will offer a similar experience.
4.12. Under no circumstances will we offer refunds for immersions cancelled due to force majeure: pandemics, acts of nature or similar events. However, we will offer the possibility to reschedule your immersion.
4.13. In case we can't accommodate you at the immersion residence, we reserve the right to accommodate you in a hotel with comfort levels similar to those at the immersion residence. Ground transportation between the hotel and the immersion residence will be at our expense.
4.14. Price proposals are subject to change without notice unless you have made a down payment.
4.15. Credit card fees or banking fees are not refundable.
5. USE OF YOUR DATA:
5.1. We only request information we need to organize your language immersion.
5.2. The information we receive is stored on our secured server and its secured back-up on the cloud.
5.3. After your stay, your data will be archived on our secured server and removed from the cloud within 12 months.
5.4. Unless otherwise requested, the client authorizes ANDERS LANGUAGES and its agents to use, on any medium, their first names and that of their company, their testimonials and photos and videos taken during their stay to promote the activities of ANDERS LANGUAGES. Under NO circumstances will we link your family name (or other details which might identify you easily) to visual content made public. We will always honor any request to remove any visual content where you appear.
5.5. Your data will NEVER be shared with, sold to, or rented to 3rd parties.
5.6. We will always honor any request to update or remove any information. Such requests should be sent by via email.